Privacy Policy

At Shaheen Dawakhana, your privacy is deeply respected and carefully protected. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.shaheendawakhana.com, use our services, purchase our herbal medicines, or contact us for consultation.

By using our website and services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Order and payment details

  • Health-related information shared voluntarily during consultation

Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

This data helps us improve website performance and user experience.

How We Use Your Information

Your information is used strictly for legitimate purposes, including:

  • Processing and delivering orders

  • Providing free herbal consultation

  • Preparing personalized herbal medicines

  • Responding to inquiries and support requests

  • Improving our products, services, and website

  • Sending order updates or important service notifications

We do not sell, rent, or trade your personal data to third parties.

Medical & Consultation Confidentiality

Any health information you share with Shaheen Dawakhana during consultation is treated as strictly confidential.

  • Shared only with authorized Hakeems

  • Used solely to recommend suitable herbal remedies

  • Never disclosed without your consent

Your trust is central to our practice.

Payment Information

All payments are handled through secure and trusted payment channels. Shaheen Dawakhana does not store your credit/debit card details on its servers.

Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance browsing experience

  • Remember preferences

  • Analyze website traffic

You may disable cookies through your browser settings if you prefer.

Data Protection & Security

We implement appropriate technical and administrative measures to protect your data against:

  • Unauthorized access

  • Disclosure

  • Misuse

  • Loss or alteration

However, no online system can be 100% secure, and users share information at their own discretion.

Third-Party Services

We may use trusted third-party tools (e.g., courier services, analytics tools) strictly to operate our business. These parties are required to keep your information confidential.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your information

  • Withdraw consent for communication at any time

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

Shaheen Dawakhana reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Shaheen Dawakhana
🌐 Website: www.shaheendawakhana.com
📧 Email: contact@shaheendawakhana.com