Frequently Asked Questions (FAQs)

At Shaheen Dawakhana, we believe that informed patients make confident healing choices. To help you better understand our services, herbal medicines, consultation process, and delivery system, we have answered some of the most commonly asked questions below. These FAQs reflect our commitment to transparency, authentic Unani practice, and patient care rooted in decades of experience. If you need further guidance, our team is always available to assist you through free consultation.

Question What is Shaheen Dawakhana?
AnswerShaheen Dawakhana is a traditional herbal clinic with over 70 years of legacy, providing authentic Unani and Tib-e-Nabawi treatments. Our medicines are prepared using time-tested herbal formulations under expert supervision.
Question Do you offer free consultation?
AnswerYes. We provide free herbal consultation via WhatsApp, phone, and in-clinic visits. Patients only pay for the prescribed medicines, not the consultation.
Question Are your medicines natural and safe?
AnswerAbsolutely. All our medicines are made from 100% natural herbs, without chemicals, steroids, or artificial preservatives, following classical Unani principles.
Question Who prepares the medicines?
AnswerOur medicines are prepared at our own Dawakhana under the guidance of experienced Hakeems, continuing the legacy of Hakeem Abdul Hafeez Ansari and his family.
Question What health conditions do you treat?
Answer

We treat a wide range of conditions, including:

  • Male & female health issues

  • Digestive and stomach problems

  • Hormonal imbalance

  • Weakness, fatigue, and low immunity

  • Joint pain and external ailments

Treatment is customized based on mizaj (temperament).

Question Do you deliver medicines across Pakistan?
AnswerYes. We offer nationwide delivery across Pakistan.
👉 Free delivery is available on orders above ₨5,000.
Question How long does delivery take?
Answer

Orders are usually delivered within 5–7 working days, depending on the location.

Question Can I order medicines online without visiting the clinic?
Answer

Yes. You can place orders online or via WhatsApp after consultation. Physical clinic visits are optional but recommended for detailed diagnosis.

Question Are your medicines suitable for long-term use?
Answer

Yes. Since our formulations are natural and balanced, they are generally safe for long-term use when taken as prescribed by our Hakeem.

Question Do your medicines have side effects?
Answer

When taken according to guidance, our medicines are known for being gentle and side-effect-free. However, every individual is different, which is why consultation is important.

Question Is Shaheen Dawakhana officially registered?
Answer

Yes. Shaheen Dawakhana operates as a recognized herbal clinic, following ethical practices and traditional medical standards.

Question How can I contact Shaheen Dawakhana?
Answer

You can contact us via:

  • 📞 Phone / WhatsApp

  • 📧 Email

  • 🏥 Clinic visit

Details are available on our Contact Us page.

Question Can women consult at Shaheen Dawakhana?
Answer

Yes. We provide female-specific Unani treatments with complete privacy and professional care.

Question Are your products suitable for all ages?
Answer

Some products are age-specific. Our Hakeem will guide you on the correct dosage and suitability based on age and health condition.

Question Why should I trust Shaheen Dawakhana?
Answer

Because we offer:

  • ✔ 70+ years of healing legacy

  • ✔ Free consultation

  • ✔ Authentic Unani & Tib-e-Nabawi approach

  • ✔ Natural, hand-prepared medicines

  • ✔ Thousands of satisfied patients